A global elevator manufacturer was looking to improve the productivity of its Field Service and Technical Services divisions across Europe. The challenge was to increase workforce productivity, reduce costs, and restructure the Field Service organization to meet modern operational standards. The consultant also needed to implement operational excellence practices and manage cross-functional teams.

expertpowerhouse provided a Senior Elevator Expert with over 8-12 years of experience in Field Service management and operational excellence. The consultant led the restructuring of the Field Service organization, optimizing workforce management and implementing productivity improvements. They also worked closely with senior management to ensure alignment and quick implementation of process optimizations across Europe.

The consultant's work resulted in a significant increase in productivity and cost reduction across the Field Service operations in Europe. The newly restructured organization was more efficient, and the improvements were implemented swiftly, resulting in long-term operational gains.