Challenge
A commercial vehicle manufacturer sought a recourse management consultant to handle warranty claims and supplier negotiations. The role involved evaluating warranty data, coordinating with various departments to address quality issues, and drafting settlement agreements while ensuring compliance with legal standards.
Solution
expertpowerhouse provided an experienced recourse management professional with knowledge of automotive warranties and supplier negotiations. The consultant assessed recourse cases, enforced warranty claims, and collaborated with technical teams to optimize recourse potential and resolve quality challenges.
Result
This project enabled the client to effectively manage warranty and recourse processes, strengthening supplier relationships and ensuring compliance with warranty and contractual obligations. The consultant’s expertise contributed to improved recourse management strategies and operational efficiency.